COVID-19 Update

3/20/2020

Dear Members,

As the impact of the coronavirus is changing daily we will be closed for business on Saturday March 21st. The drive-up will reopen on Monday March 23rd at 7:30am. Thank you for patience as we navigate these changing times.

03/17/2020
Dear Members,

At Rome Federal Credit Union, our top priority is always the safety and security of both our members and employees. Please know that credit union leadership has closely monitored the progression of the Coronavirus, as well as staying up-to-date with recommendations and best practices issued by the Center for Disease Control and our local government.

Out of an abundance of caution, and as part of our ongoing efforts to protect the health of our employees and members from the potential impacts of the coronavirus, we have decided to suspend in-person transactions.

Effective Wednesday March 18th in-person transactions will be suspended pending the results of the Coronavirus Pandemic. Our lobby will only be open by appointment for loan closings and account openings. All teller transactions are to be conducted at the drive-up. Our drive-up will remain open Monday thru Friday from 7:30am to 4:30pm (5:00 pm on Friday) and Saturdays 9:00am to 1:00pm. You can also utilize our 24 hour ATM for withdrawals / deposits. Our night drop box is located in the drive thru lane also for deposits if you can’t get to the Credit Union during business hours

The Credit Union will be available by telephone and email to assist members during regular office hours throughout this period of suspended in-person contact. All electronic access will remain live. We will do everything possible to help our members during this unprecedented time period.

We also strongly recommended that you leverage all the available Rome Federal Credit Union tools and resources for self-service banking and 24/7 account access through our online services. We proudly provide our members with banking technology that allows them to conduct transactions remotely. If you’re unfamiliar with our online banking it allows you to do the following wherever you are:

  • View account balances
  • Transfer funds
  • Pay loans
  • Access account history
  • Free Bill Pay Service (Access upon request)
  • Find the Nearest Co Op ATM
  • Apply for a Loan

For any member that does not have online banking you are able to enroll by accessing the following form (click here for form). Once signed it can be returned via email at romefcugroup1@romefcu.com or fax at 315-339-0304. Also, for those members who don’t have a Rome Federal Credit Union debit card and would like to order one you can use the same process as the online banking enrollment.

Please feel free to call the Credit Union during our business hours with any questions you may have.

This page will be updated with any future changes as well as our Facebook page.

Stay safe.